Unit 10 Business Travel Operations – P5

In this document I will be using appropriate resources to select, accurately cost and provide information for two business itineraries. 



Jenny Smith is a sales director for JSE Design, a specialist internet design company based in Leicester.
Her travel requirements are: 

  • Depart from a Midlands or London airport on the 6th July in the morning and fly to Geneva in business class
  • Spend two nights in hotel accommodation in Geneva
  • Pick up hire car (medium  size with air condition) from Geneva and drive to Lausanne
  • Spend three nights in hotel accommodation in Lausanne (keeping hire car)
  • Drive to Lyon and drop off the hire car
  • Spend four nights in a hotel in Lyon
  • Travel to Paris by train
  • Spend a night in a hotel in Paris
  • Return back to the same airport departed from in business class


Flight number: BA0726
Two suitcases with a luggage allowance of 32KG
two hand luggage bags to take on-board
Cost: £420.11

  • Free meal on the flight 
  • Dedicated check in
  • Complimentary bar service
  • Access to lounges
  • Priority check in/ boarding and disembarking  
  • A contoured leather seat
  • Guaranteed an aisle or a window seat 
  • Top quality food and drinks
  • Newly refurbished seats and cabin interiors 
  • Free Wi-Fi in airport lounges so work can be done before the flight. 


Cost: £173.80
£6.20 under budget
per night – £86.90
this price is included
10% single supplement

  • Free Wi-Fi
  • Buffet breakfast included
  • One room with a single bed
  • Check in time is from 2pm but can always check in early if room is made up ready/ can always leave luggage in the luggage room 
  • Check out time is 12pm
  • Laundry service 

   
Drive from Geneva – Lausanne 
three toll roads 
Take back the car at Lyon train station on the 11th July at 15:15pm 
 Cost: £245.20
£24.28 under budget
£81.73 per night
this price is included
10% single supplement

  • Free Wi-Fi

  • Fitness centre

  • Free private car park

  • Check in time: 2 – 10pm

  • Check out time: 7 – 12am 

  • Bar and coffee shop offering light meals till 10:30pm



Four star hotel
Four star hotel
 Cost: £358.03
£1.97 under budget
£89.50 per night
this price is included
5% single supplement

  • Free access to the spas and pools 
  • No breakfast included
  • One of the biggest ‘city spas’ in France
  • There are three restaurants nearby for Jenny to eat at. 



  Seven – Travel by train to Paris from Lyon
13:05 – 15:02
Cost: £53.50 – the ticket is free for the business agent to print out. 

Ibis Paris Bertheir Part De Clichy
three star hotel
Cost: 74.71
£15.29 under budget
this price is included 10% single supplement

  • Buffet breakfast – £7.52
  • Fitness centre – £3.75 : pool, sauna and a spa
  • Free Wi-Fi
  • Online check in 

Nine – Fly back to London Heathrow
 
Fly from Charles de Gaulle to London Heathrow in business class
Flight number: BA319
Two suitcases with a luggage allowance of 32KG
two hand luggage bags to take on-board
Cost: £311.38

Other
Lyon and Paris use the euro: £1 = €1.34
to drive the car; Jenny needs to have a valid driving licence
to get on the train from Lyon to Paris a valid passport is also needed.

  • Risk of flooding, landslides and avalanches in some areas of Switzerland 
  • In Geneva airport, there is an increasing number of theft of personal belongings
  • There is a low terrorism threat to Switzerland 
  • In France there is a high threat of terrorism and the most common crime is pick-pocketing 
  • There are large number of illegal migrants, so when driving keep vehicle doors locked
  • Music in the summer
  • Salt cinema


  • Marche du boulevard de Grancy
  • 44° festival de la cité
  • Mario Biondi
  • Visité des secrets de Paris
  • Docks 40
  • Lumière institue 


An average taxi price from Lyon train station to Hotel Lyon Metropole will cost £15.64. The same trip will be made again four days later, but going to the train station from the hotel. So the total cost will be £31.28
the drive is 5.7km. 
  To get a taxi from the hotel in Paris to the Charles de Gaulle airport will cost £37.43. It will take around 25 minutes (traffic dependent) and the airport is 25.3km away.

Business itinerary one)
1 – Depart from a London airport and fly to Geneva airport 
 Fly from London Heathrow to Geneva in business class

08:20 – 10:55

What a business class flight includes:

2 – Two nights stay in a hotel in Geneva
  6th – 8th July staying in Drake Longchamp Hotel Geneva
Three star hotel


  3 – Car hire from the 8th – 11th July 

takes 61 minutes to drive 64km
Cost: £526.81 including the satnav price.
Pick up the car at Geneva airport on the 8th July at 13:15pm

 4 – Three nights in a hotel in Lausanne 
Bellerive Hotel Lausanne
8th – 11th July

Three star hotel

     Five – Drive to Lyon and drop off the hire car

       To drive to Lyon train station from the hotel will take two hours and 18minutes to drive 211km. This route has five toll roads

      the car is scheduled to be dropped off at 3:15pm. 

            Six – stay four nights in a hotel in Lyon 

          Hôtel Lyon Métropole

          11th – 14th July
           Wednesday 15th July 

          Lyon Part Dieu train station to Paris Gare Lyon station

                          Eight – Spend one night in a Paris Hotel
                        15th – 16th July

                                                  16:50 – 17:00

                                                   Foreign currency
                                                  Geneva and Lausanne use the Swiss franc: £1 = 1.35 franc
                                                   Travel insurance 
                                                  The insurance provider is Allianz Travel insurance and it will cost £23.76 to be covered for the whole ten nights away.
                                                  Passport and visa information
                                                  To fly into Geneva a valid passport is required
                                                  Health advice and requirements

                                                     Local customs, events and activities

                                                  Geneva
                                                  Lausanne
                                                  Paris
                                                  Lyon
                                                    Local times
                                                  All four destinations is GMT +2. 
                                                  Taxi prices
                                                    Geneva airport to Drake Longchamp hotel and then back two days after to pick up the car will cost £42.50 in a private pre-booked car.


                                                   For a taxi to go from Pair Gare Lyon train station to the Ibis Paris Bertheir port De Clichy will cost £26.20 It will take 25 minutes to be driven 9.5km

                                                  Jenny will have to leave the hotel at 2:30 the latest in order to be at the airport two hours before the flight from Paris to London. 

                                                  The total cost for Jenny Smith’s business trip is £2324.71


                                                  Business itinerary two)
                                                  Geoff Brown, the owner of a newly-established manufacturing company GB Engineering, is taking a business trip to the Far East in a couple of months’ time.
                                                  His travel requirements are:
                                                  1. Depart from a Midlands or a London airport on the 4th August
                                                  2. Fly to Bangkok for a two night stopover in a hotel
                                                  3. Depart Bangkok and fly to Shanghai
                                                  4. Spend five nights in a hotel in Shanghai
                                                  5. Leave Shanghai and fly to Hong Kong
                                                  6. Spend three nights in a hotel in Hong Kong
                                                  7. Depart from Hong Kong and return to the same airport
                                                  Geoff would like to go on half-day guided tours of Shanghai and Hong Kong


                                                  One – Fly from a London airport on the 4th August to Bangkok
                                                    
                                                  flying business class Cost: £1,916.65

                                                  Fly from London Gatwick (LGW) to Bangkok (BKK) airport with a connected flight in Dubai (DXB).  Geoff will leave Gatwick airport at 10am on the Tuesday and will arrive at Bangkok airport on the Wednesday at 8am. Overall the  trip will take 16 hours. 
                                                  LGW – DXB:
                                                  Flight number: EK012
                                                  Plane model: Boeing 777. 
                                                  The flight will take six hours.
                                                  The Connection flight is two hours and forty minutes after landing in Dubai airport to leave for Bangkok. 

                                                  DXB – BKK:
                                                  Flight number: EK374
                                                  Plane model: Airbus 8380
                                                  the flight will take another six hours

                                                  What a business class flight includes:
                                                  • In seat power to charge electrical devices
                                                  • Side table
                                                  • On board lounge
                                                  • Personal minibar
                                                  • Fully flatbed (reclined from chair)
                                                  • Exclusive airport lounges
                                                   Two – two nights stay in a hotel in Bangkok







                                                  5th – 7th August 
                                                  Four star hotel
                                                   Cost: £212.87
                                                  £3.56
                                                  under budget
                                                  £89.50 per night
                                                  single supplements and taxes included.


                                                  Three – Fly from Bangkok to Shanghai
                                                   
                                                  Flight number: MU9854      2 X 32Kg of luggage
                                                  7th August                                plus hand luggage         
                                                  Depart: 11:50am
                                                  Arrive: 17:05pm
                                                  Cost: £337.90
                                                  the flight will take four hours and 15 minutes

                                                  Four – spend five nights in Shanghai
                                                   
                                                  The One Executive Suites managed by the Kempinski

                                                  7th – 11th August
                                                  four star hotel
                                                   Cost: £417.88
                                                  £132.12
                                                  under budget
                                                  £26.42 per night
                                                  single supplements and taxes included.
                                                  • Limo airport transfer service
                                                  • Free Wi-Fi
                                                  • Fitness centre 
                                                  • Indoor swimming pool 
                                                  • Two restaurants
                                                   Five – fly to Hong Kong from Shanghai
                                                   
                                                   Depart: 12th August at 19:10
                                                  Arrive: 12th August at 21:45
                                                  Flight number: HX239
                                                  Plane model: Aircraft-333
                                                  Free 30Kg of luggage
                                                  Have to buy more luggage.
                                                  Cost: £294.59

                                                  Six – Spend three nights in Hong Kong

                                                  The Kowloon Hotel
                                                  12
                                                  th – 15th August
                                                  Four star hotel
                                                   Cost: £257.48
                                                  £72.52 under
                                                  budget
                                                  £85.82 per night
                                                  single supplements and taxes included.
                                                  • Two buffet restaurants
                                                  • Free Wi-Fi
                                                  • Free room upgrade
                                                  • Check in – 2pm 
                                                  • Check out – noon
                                                  • Executive working desk
                                                  • £20 to use the swimming pools and other leisure facilities
                                                  • One coffee area
                                                  • One bar
                                                  • In room massages and beauty treatments
                                                  • VPN support
                                                  • TV
                                                  • Seven – fly back to London Gatwick
                                                        Fly out of Hong Kong Airport on the 16th of August at 19:20am and arrive at London Gatwick on the 17th of August at 07:20am. Cost: £2464.66
                                                    There will be a three hours and 40 minutes wait for the connecting flight from Dubai to London
                                                    Flight number and plane model: HKK – DXB: EK383 & Airbus A380
                                                    DXB – LGW: EK011 and Boeing 777.


                                                    Other 
                                                    Geoff would also like to take part in some half day guided tours in Shanghai and Hong Kong


                                                     Shanghai
                                                       
                                                    Half day tour – 9th August
                                                    Leave the hotel at 12:30pm
                                                    the tour will last for four hours
                                                    Cost: £35.21
                                                    Locations that will be visited:
                                                    • Xuyan Gardens
                                                    • Silk factory
                                                    • Entertainment district
                                                    • The bund
                                                    • Lots of photo opportunities
                                                    • Hotel pickup and drop off
                                                    • Friendly and informative guide

                                                      
                                                    Afternoon sightseeing tour – 10th August 
                                                    Leave the hotel at noon, the tour lasts for five hours
                                                    Cost: £91.26
                                                    there will be a hotel pick up and drop off
                                                    • Trip to the oriental TV tower
                                                    • Nanjing  road – shopping district
                                                    • Cruise on Huangpu river – snacks included

                                                    Hong Kong 
                                                      
                                                    Afternoon sightseeing tour – 10th August 
                                                    Leave the hotel at noon, the tour lasts for five hours
                                                    Cost: £25.35
                                                    there will be a hotel pick up and drop off

                                                    • Victoria Peak tram
                                                    • Repulse Bay
                                                    • Aberdeen’s floating community 
                                                    • Stanley market
                                                    • Local jewellery market
                                                    • Entertaining commentary
                                                    Foreign currency
                                                    Bangkok use Baht: £1 = 51.78 THB
                                                    Shanghai use Yuan: £1 = 9.47 CNY
                                                    Hong Kong use Hong Kong Dollar: £1 = 11.83HKD

                                                     Travel insurance  
                                                    To have a gold cover in travel insurance will cost Geoff £46.84

                                                    Passport and visa information
                                                    Bangkok – the passport must not be damaged or have any pages missing. If there is, Geoff will be denied entry
                                                    Shanghai – a visa is required when travelling from Thailand
                                                    Hong Kong – a valid passport is required

                                                    Health advice and requirements 
                                                    China
                                                    • Do not drink tap water, use bottled water
                                                    • Avoid getting bitten by mosquitoes 
                                                    • There is high levels of pollution
                                                    • Contact GP 8 weeks before the trip to check if any vaccinations are required
                                                    • General threat of terrorism 
                                                    Thailand
                                                    • Dengue fever is present
                                                    • Confirmed cases of hand, foot and mouth disease
                                                    • There is a high treat of terrorism.

                                                  Local times 

                                                      Bangkok – GMT+7
                                                  Shanghai and Hong Kong – GMT +8

                                                    Taxi prices

                                                  • Taxi from Shanghai airport (international) to hotel
                                                    takes 48 minutes
                                                    54.3km away
                                                    Cost: £5.61

                                                    Taxi from Bangkok airport to the hotel
                                                    Takes 4 minutes
                                                    1.4Km away
                                                    Cost: £3.18 – round trip

                                                    Taxi from Hong Kong airport
                                                     to hotel
                                                    33.7km away
                                                    takes 32 minutes
                                                    Cost: £26.88 – round trip

                                                    Taxi from hotel to
                                                    Shanghai airport
                                                    takes 24 minutes
                                                    13.9km away
                                                    Cost: £21.49

                                                    The total cost for Geoff Brown’s business trip is £6080.91

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